Infogito Privacy Policy

Effective Date: February 23, 2025
Last Updated: February 23, 2025
Preamble & Scope of Policy
This Privacy & Data Utilization Framework ("Framework") governs the operational protocols of Infogito LLC ("Infogito", "Infogito Holdings", "we," "our," or "us"), a Delaware limited liability company headquartered in New York, NY, and its subsidiaries, affiliates, and assignees. This Framework delineates the methodologies for the aggregation, processing, retention, exploitation, and dissemination of Data (as defined herein) across all digital and analog interfaces, including but not limited to: web domains, mobile applications, APIs, third-party integrations, offline interactions, communication systems, and experimental beta services (collectively, "Services"). It also contains a distinct section that applies exclusively to SMS messaging and A2P 10DLC campaign users who opt in to receive marketing or service-related texts. By accessing, interacting with, or deriving benefit from the Services, you irrevocably consent to the unconditional surrender of all Data to Infogito’s proprietary infrastructure, subject to the discretionary parameters outlined herein.

1. Introduction
By using our services, you consent to the terms of this Privacy Policy.

2. Scope of Policy
This Privacy Policy applies to:
• Website visitors
• App and software users
• Account holders
• SMS subscribers
• Partners, vendors, and prospects interacting with our systems
• This policy does not apply to third-party platforms or integrations unless explicitly stated.

3. Data We Collect
a. Data Collected by Infogito Products & Platforms
When using our websites, apps, or software platforms, we may collect:
• Personal Identifiers: Name, email address, phone number, account username, mailing address, device ID
• Payment Information: Credit/debit card number, billing address (processed securely through third-party providers)
• Behavioral Data: Interaction logs, engagement events, click paths, heatmaps, session recordings
• Technical Data: IP address, device information, browser type, OS, referral source, network provider
• Geolocation Data: Approximate or precise location (if enabled)
• Biometric Data: Facial scans, voice recordings, or other identifiers, only if provided voluntarily
• User Content: Files, prompts, inputs, responses, and outputs generated via AI tools or software features

b. Data Collected via SMS Messaging (A2P 10DLC Campaign)
When you opt in to receive text messages from Infogito Holdings, we collect:
• Phone Number
• Consent Status
• Name and email (optional, if provided through form or reply)
• Message history and interaction data (timestamps, responses, delivery confirmations)

This data is only used for campaign communication purposes, as explained in Section 7 below.

4. How We Use Your Information
We use the data we collect to:
• Deliver and improve our services
• Train and refine internal AI systems
• Personalize user experiences
• Secure our platforms
• Comply with legal requirements
• Send updates, newsletters, or promotional offers (with your consent)
• Provide support and respond to inquiries

5. Data Sharing and Disclosure
We do not sell or share your personal data for promotional purposes. We may share data with:
• Service Providers (cloud storage, email/SMS delivery, analytics, customer support)
• Legal Authorities (if required by law or court order)
• Business Successors (in the event of a merger, acquisition, or sale)

Any third parties we work with are contractually obligated to keep your data confidential and secure.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security & Retention
We use industry-standard security protocols (encryption, firewalls, access controls) to protect your data. No system is 100% secure, but we take all reasonable precautions.Data is retained for as long as necessary to provide services or meet legal obligations. SMS data is retained only as long as needed for compliance, communication logs, and record-keeping.

7. SMS Messaging Policy (A2P 10DLC)
This section applies only to users who opt in to receive SMS messages from Infogito Holdings.

7.1 Program Name Infogito Alerts

7.2 Types of Messages Sent
Investment updates, project alerts, scheduling confirmations, reminders, and promotional announcements.

7.3 Message Frequency
Up to 2 messages per week, although frequency may vary based on engagement.

7.4 Consent and Opt-Out
You must opt in via our website or by texting a keyword to subscribe. You can unsubscribe at any time by replying:“STOP,” “QUIT,” “UNSUBSCRIBE,” or similar. For help, reply “HELP” or contact us at partner@infogito.com.

7.5 Data Use for SMS
We only collect and use your phone number and message history for communication and compliance purposes. SMS consent data is never shared with third parties or affiliates for marketing purposes.

7.6 Carrier & Fees
Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

8. Your Rights
Depending on your location, you may have rights such as:
‍
• Access your data
• Correct inaccurate information
• Request deletion (subject to legal limits)
• Withdraw consent

To exercise your rights, contact us at privacy@infogito.com.

9. Policy Changes
We may update this Privacy Policy at any time. The latest version will always be available at https://www.infogitoholdings.com/privacy-policy. Continued use of our services means you accept the revised policy.

10. Contact Us
Infogito LLC (DBA Infogito Holdings)
67-41 Burns Street
Forest Hills, NY 11375
Email: privacy@infogito.com
SMS Support: partner@infogito.com | (332) 287-5766